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Have questions about our appliances or need assistance choosing the right products for your home? We're here to help and would love to hear from you.
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Our Heritage
"Great Appliances? Gratus Appliances!"
Frequently Asked Questions
How experienced is Gratus in the appliance industry?
Gratus has 15 years of experience in the appliance industry.. Our expertise in the UAE market for 15 years gives us deep understanding of quality standards expected by discerning customers.
Where can I buy Gratus appliances?
Our appliances are available through authorized retailers and major e-commerce platforms across India. Visit our Where to Buy page for retailer locations and online store links.
Do Gratus appliances come with warranty?
Yes, all Gratus appliances come with comprehensive warranty coverage backed by our 15 years of experience. Warranty terms vary by appliance type - check individual product pages for specific warranty details.
What is your return and exchange policy?
Return and exchange policies are handled by our authorized retailers and e-commerce partners. Please refer to the specific retailer's return policy where you purchased your appliance.
Do you work with dealers and distributors?
Yes, we partner with authorized dealers and distributors across India. Visit our Dealers page to learn about partnership opportunities or contact us directly for dealer applications.
How can I stay updated with new appliances?
Follow us on our social media channels or bookmark our website. We regularly update our product catalog with the latest household appliances and innovations.